What is Apple Pay, where can I find more information on Apple Pay? Many accounts now offer Visa or Mastercard debit cards, which allow you to use them when traveling overseas. What happens if my device is stolen - will someone be able to access my accounts? Can I use my Online Banking details to sign in to the Westpac App? Why am I asked to complete verification when I add my card to Apple Pay? Which cards are eligible for a Digital Card? If my mobile runs out of battery, or I have it turned off, can I still use it to make a contactless transaction? How do I change the account displayed in Quick Balance? Basic Features of Google Pay (Tez) Google Pay (Tez) is a late entry in the UPI app’s segment. What should I do? NEW rules could mean that your bank card is declined more often, even when you know you’ve got loads of money in the bank. In stores, look for the Google Pay logo or Contactless Symbol at checkout. If your account was suspended because of an invalid payment method, you need toadd new a payment method before your account can be reactivated.To add a payment method: 1. What happens if my camera doesn’t capture my card details? Toutes les cartes sont acceptées, et certaines offrent des fonctionnalités supplémentaires. Are the Fitbit Pay transaction limits and PIN the same as my physical Card? Can I view my Digital Card details in Mobile Banking on my iPad or tablet? You can view declined payment information on your "Transaction history" page. Get the new Google Pay app You’ll need to start using the new app to send and receive money. What are the eligible accounts that I can register to make payments using Siri? What do I do with the cheque after submitting it? Do I need to use my card PIN with Google Pay? Why am I seeing a message to contact my bank? I've received a message to call Westpac on the ‘Verification Needed’ screen, why? If an account at another financial institution cannot accept Osko payments, what happens? Next, you again transfer 50 thousand using the Phonepe. Are there additional fees for using Westpac Keyboard? What happens if I make extra repayments to my SmartPlan? How is PayID different? Apple Pay Help; How do payments work? What can I do? Do the Westpac Group and Hey You share any customer details? Do I still get reward points when I use Garmin Pay? What should I do? Can I include a description with in my Siri payment? Can more than one person use their fingerprint to sign in on the same device? How will I know that the change has taken place? Can I copy the card number from Mobile Banking into other apps / screens on my mobile device? Which Westpac personal accounts are eligible for Osko® payments and linking to PayIDs? How do I make a contactless transaction using my mobile? What details can I view and manage from Online Banking? A charge may be showing for two reasons: Your financial institution is holding the declined charge in a pending state while the payment resolves. The card issuing bank has declined the transaction because of an incorrectly entered a credit card number or a number that doesn’t exist. To protect your privacy, your credit card company or card issuer doesn't tell PayPal why your card was declined. Control. When will the External Accounts Service be removed? What are the minimum Mobile Banking app and Hey You app versions required to access the offer? What happens if my Garmin smart watch is lost or stolen? Which devices are eligible for Google Pay? How do I use my PayID to receive payments? Google Pay works with hundreds of banks and payment providers. What are the new upgraded features of Online Banking? Difficulty paying on time or facing financial hardship? Where can I get help with Mobile Banking? Are the Apple Pay transaction limits and PIN the same as the physical card? Payment Failed but I Was Charged – Getting Your Funds Back. Why can’t I sign in to my Mobile Banking? Once I’ve enabled the Westpac Banking skill, how do I use it? I received an email from Westpac. Can someone else use Alexa to access my Westpac accounts? Why do I need to give you access to my contacts list to use Pay to Mobile? Once I've linked my Westpac Online Banking to Google Assistant, how do I use it? Where do I find my messages and alerts on Westpac Online Banking? I can see the mobile cheque feature on my personal profile but not on my business profile? Permissions required to manage payment methods. What should I do now? Can I add my card to multiple smart devices and wallets? Questions about government stimulus payments; To which email address should my customers send payments? **Say "Thanks" by clicking the thumb icon in a post. I don't recognise a Direct Debit transaction. Why has my credit or debit card been charged twice? Can my additional card holder add their card to Apple Pay? If your bank account payment appears as "declined" in your account, your bank didn't allow us to charge your bank account. How can I identify on my bank statement that my cheque was deposited via the app? Why have I been contacted about this change? Why? What information do you collect and how is it used within the Westpac Banking skill? Why do I need to complete verification when adding my card to Google Pay? I’ve received a reissued or replacement Westpac card; do I need to update my card information in Samsung Pay? NEW rules could mean that your bank card is declined more often, even when you know you've got loads of money in the bank. So: Go into the play store app, menu, payment methods. My payment was declined. What key changes might I need to make to our back-end accounting systems to accommodate PayID and Osko payments? What should I do if I want to deposit a cheque greater $20,000? A page in Westpac Online Banking doesn’t look right, looks or behaves strangely, or has additional unfamiliar fields. What is my 4-digit passcode and how can I add or change it? Google Pay est un moyen sécurisé, simple et rapide de régler vos achats en ligne, en magasin et bien plus. How do I calculate what I need to pay each month for SmartPlan? If I am going overseas, will I be protected? How do I make a BPAY® payment using Online Banking? Credit/Debit Card, Google Pay, Apple Pay . Can I use the Westpac Banking Action for Google Assistant for general customer service support? What is the ‘Monthly Payment Balance’ and how is that different from my normal statement Closing Balance in SmartPlan? Why am I being redirected back to the Mobile Banking app when trying to pay some Payees? Why can’t I make or send a payment? Why do I need to provide my email address? Which mobile devices can I use to see my Digital Card details? Can I use my Digital Card once my physical card has been received? I am including a link to direct you to support with Google to fix some of the top reasons it could be. My physical card has expired. Mobile payment apps like PayPal One Touch, Apple Pay, Google Pay, Zelle and Venmo provide users with a range of convenient payment services that they can use on their smartphones from any location with an internet connection. How do I know if it is legitimate or fake/scam/spam/hoax? How do I refresh Quick Balance on my Apple Watch? I sent an invitation to my joint applicant, but the account isn’t open yet. What is the difference between adding my eligible card from the Westpac App and adding it via the Apple Wallet app? Why do I need to input the value when it’s on the cheque? What are my transfer limits for business accounts and how do I change them? Can I make or receive international payments with Osko® or PayID? What do I do if I sell my smart watch or get a new device? Can I make a mobile payment if my mobile is asleep? How can I view my external account information? If you only have one payment method linked to your PayPal account, you’ll need to add another payment method before you can do this. Will mobile payments work if I have a case on my mobile? How do I find out more about the Transport for NSW Contactless Payments Trial? Google payments center lets you view and update user's payments information across different Google products. How do I know if my mobile payment has been successful? If your Google Pay transaction is declined, check if the message ‘Verification Needed’ is displayed below the card in the Google Pay wallet. Your payment information will be automatically filled, so you don't need to type anything. If I perform a factory reset on my Fitbit device or delete my cards from Fitbit Pay, does this impact my physical cards? Do I still get reward points when they use Fitbit Pay? I have power of attorney over the deceased’s accounts, does this still stand after their passing? Troubleshooting tips There could be several different reasons you're seeing a decline error message or your payment won't go through. What is the Centsitive Objects Nostalgia Pin? When an online banking payment is declined, we stop the campaigns on … What if I want to sell my mobile device and get a new one? How can I export a detailed transaction history? How long will it take for the cheques to appear as a deposit in my account? What do I do if I haven’t received my PayWear Card? What happens if my application for financial hardship is declined? Capital One Credit Cards; What happens if my card is lost / stolen or cancelled by the bank? BT Super or Single sign-on (SSO) access to Westpac Online Investing will this affect my login credentials that I have previously set-up? If the payment with your bank account was declined, or you’re still having problems with your card, try: Changing your payment method at checkout. Can I pay less than the full instalment amount? Can I report a lost or stolen card from Online Banking? My Capital One credit card is being declined for my Pay in 4 payment – why? A better way to pay, by Google . It’s safe and secure because when you shop at a retailer, Google Pay doesn’t send your actual credit or debit card number with your payment. How do I know that a PayID belongs to the correct person? What are the interest rates on your credit cards? For in-app purchases, choose Google Pay TM during checkout and then hold down Touch ID. Can I use the same 4 digit passcode that I use to access the Mobile Banking app on my iPhone or Android phone? My payment is on hold. How do I change my SMS Code mobile number? What should I do if I have issues creating a PayID or making or receiving PayID payments? What are the phrases I can use with Siri? How do I set payments to be approved by 2 or more people? How do I make a Pay Anyone payment using Online Banking? Why can’t I make or send a payment? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Or for in-store purchases, hold your Android phone near the contactless reader (payment terminal) with your finger on Touch ID. How do I change a user’s Daily Payment Limit in Westpac? If I create a PayID, can people still pay my BSB and account number? Card payments can sometimes be declined purely because of an issue at their end. How do I delete or change my credit card repayment reminder preferences in the Mobile Banking app? If that message is displayed, you’ll need to complete verification by requesting a one-time passcode. If you can still use your card, please try your transaction again. 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